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Tags: Benchmarks

The Disruptive Impact of E-commerce on Traditional FMCG Distribution Models in Western Kenya

The Disruptive Impact of E-commerce on Traditional FMCG Distribution Models in Western Kenya

Introduction: The fast-moving consumer goods (FMCG) industry in Western Kenya has traditionally relied on traditional distribution models based on buying and selling of basic fast-moving household consumer products. However, with the advent of e-commerce, the industry is undergoing a significant transformation. In this blog post, we will discuss the impact of e-commerce on traditional FMCG […]

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The Role of Customer Relationship Management in Building Brand Loyalty for FMCG Products in Western Kenya

The Role of Customer Relationship Management in Building Brand Loyalty for FMCG Products in Western Kenya

The fast-moving consumer goods (FMCG) industry in Western Kenya is highly competitive, with many companies vying for the attention and loyalty of consumers. In such a dynamic and demanding market, building brand loyalty is key to ensuring long-term success for any FMCG company. One of the most effective ways of achieving this is through customer […]

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